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All our refurbished products undergo rigorous testing and quality checks. Each item is graded according to its cosmetic condition, with full functionality guaranteed and certified via Phonecheck, an independent third-party service.
Yes, all of our refurbished products come with our comprehensive warranty. We provide a standard warranty of 12 months (unless your region applies a mandatory 2 year warranty period). This covers you for repair or replacement for hardware breakdown within a 12 month period.
Yes, we offer a 30-day return policy on all products. Items must be returned in their original condition, if your device has been damaged during transit, you'll need to contact us and provide photos so we can raise this with our courier.
All products are carefully packaged in protective materials to ensure they arrive in perfect condition.
Standard British keyboard. The most common layout on devices sold in the UK and Ireland.
American keyboard layout. Common on imported devices. Key symbols differ from UK layout.
Y and Z positions are swapped. Includes dedicated keys for ä, ö, ü and ß.
A and Q are swapped, Z and W are swapped. Numbers require Shift to type.
A Premium Grade device is in like-new condition and is the highest quality. There are no signs of cosmetic wear(scratches or dents) visible from 12 inches away. The device appears pristine and functions perfectly in all respects.
An Excellent Grade device is in very good, near-premium condition with only minor cosmetic imperfections that do not affect performance or functionality.
A Good Grade device shows visible but light signs of use. Minor cosmetic wear may be present such as small scratches or scuffs, but nothing that affects functionality.
A Fair Grade device is in 'acceptable' condition. Despite the visible wear, the device remains fully functional. Hinges or feet may be missing and keys may be worn enough that letters are not recognizable.
From £0.00 per month for 3 months 0% interest with Klarna.
