What does grading mean?

Grading identifies the condition of the product. Please see the below descriptions for further information.

Grading identifies the condition of the product. Please see the below descriptions for further information.

Brand new product

Manufacturer factory sealed retail unit. Need we say more!

New Modified

A new item that has been modified by our Apple trained technicians. All parts added are of the same high quality as Apple use and are new.

ACR - Apple Certified Refurbished

This item has been through the Apple Refurbish Programme and is supplied with Apple direct warranty. The packaging is still manufacturer sealed.

Grade A

A Grade A unit is generally considered 'very good' or 'like new'. Please note that this does not mean that a machine will come with OEM packaging.

A Grade A cosmetic condition indicates that there may be very few and faint scratches or scuffs, if any. While a Grade A machine will not be flawless, you should not expect to find any significant, noticeable cosmetic blemishes.

MacBook Pro Grade A
iMac Grade A
iPad Grade A

Grade A Keyboard

Grade B

For this cosmetic grade, cosmetic blemishes will be present and noticeable. These blemishes include scratches, scuffs, and nicks. Minor denting is possible, although this does not include large dents.

Blemishes might occur more noticeably on areas that are not as often seen (such as the bottom of a laptop or desktop), but can be present on other areas of the machine. Keys may be slightly worn. A Grade B unit would be equivalent to a 'good' condition.

MacBook Pro Grade B
iMac Grade B
iPad Grade B

Grade B Top

Grade C

This grade is an 'acceptable' condition. Cosmetic blemishes will be noticeable and can be large. This does include scratching, scuffing, chipping, and denting. A Grade C unit will function perfectly, despite any cosmetic issues. Keys may be worn enough that letters are not recognizable.

Hinges or feet may be missing. Scratching and laminate problems may exist on the screen and bezel; LCD issues such as pressure marks or dead pixels are usually explicitly mentioned, although there is a chance that LCD issues may be present in a Grade C machine. Under 10% of the LCD may have defects. We do usually mention this on the listing.

MacBook Pro Grade C
iMac Grade C
iPad Grade C

Grade C iMac

Our Refurbishment Process

At Mac Store UK the products are thoroughly tested, cleaned and checked before being graded based on their physical condition. Anything with a battery will be checked and if deemed not suitable for sale we will replace it with a new one. With our certified technicians we ensure high quality and professionalism when it comes to refurbishment. Using our test application we can ensure features such as video, audio and Wifi are all working correctly.

If you require any more information about our refurbishment process or anything else you can either use the live chat in the bottom corner of the page or email us at [email protected]

We also offer a full customisation and build your own Mac service
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