iMac repair service (48 hour diagnosis)

Free Delivery

Mac Store UK are one of the leading suppliers of Apple computer systems in the UK and Europe. Our in house Apple certified technicians are trained to diagnose and repair everything Apple! We know your Mac is a key part of your home or business and you want your downtime to be kept to a minimum. We will diagnose your Macs fault within 48 working hours.  Our service includes the following:

  • Diagnosis of the fault(s)
  • Report and cost to repair or replace any components in the Mac with a time estimate.
  • If you decline the repair we will return the Mac to you at no extra cost.
  • If you proceed with the repair you will receive the Mac back within the time estimate so you can be back up and running as soon as possible.

 

Please note that the cost of return is for the UK only. We do offer this repair service worldwide but additional return shipping fees will apply. To make sure your Mac comes to us safely ideally we recommend the Mac be packaged in the original Apple box. If you don’t have suitable packaging please let us know and we will ship you a safe transport box (additional fees apply).

Warranty

We offer a full warranty on all our products. Our standard warranty length is 1 year. Most of our items also come with an option of an extended 3 year warranty. The warranty covers any and all hardware issues that develop within the warranty period with the exception of accidental damage, loss or user upgrade and misuse.

In the vast majority of cases we can provide remote assistance and connect to your Mac to diagnose and fix. If this isn't possible we will collect your item (within the UK and mainland Europe) repair and return the item to you at no cost. Typically turn around times on repairs are 48-72 hours not including the transportation time. If you are located outside the UK or mainland Europe we will repair and return your machine at to cost but you must pay for the product to be sent in to our UK facility.

Delivery

We strive to dispatch all items within 24 working hours of the payment clearing. If for any reason there is a delay to the dispatch of your item we will contact you. UK

We ship all our items either by UPS or DPD to most geographical area of the UK. This service is fully trackable and insured. A signature will be required. If nobody is available to sign for your item a advisory card will be left informing you how to get your item.

We can also offer you enhanced delivery options, from timed weekday delivery to Saturday guaranteed.

European Mainland

UPS Standard or DPD Classic (3 – 5 working days) This option travels by road in Europe. Typically, the closer you are to the UK the sooner your item will arrive. This service is fully trackable and insured. A signature is required for your item. If nobody is available to sign for the item the courier will leave an advisory card explaining the next steps to get you item.

UPS Express or DPD Air (1-2 working days) This option travels by Air in Europe. Depending on your location from major Airports will determine how long it will take to get to you. This service is fully trackable and insured. A signature is required for your item. If nobody is available to sign for the item the courier will leave an advisory card explaining the next steps to get you item. A contact telephone number is required for this service.

Rest Of the World

UPS Express (2-5 working days) This is an airmail service. This service is fully trackable and insured. A signature is required for your item. If nobody is available to sign for the item the courier will leave an advisory card explaining the next steps to get you item. A contact telephone number is required for this service.

About Mac Store UK

Mac Store UK is an independent Apple reseller that focuses on refurbished & new products. Browse our stock now
Find Out More
Mac Store UK is an independent Apple reseller that focuses on refurbished & new products. Browse our stock now

About Grading

Unsure about how Mac Store UK grades our products? Click here to read our grading guide.
Find Out More
Unsure about how Mac Store UK grades our products? Click here to read our grading guide.
  • Finance logo
  • Finance logo
*Finance subject to approval, please see T&C for more information.